| 000 | 00495pab a2200193 454500 | ||
|---|---|---|---|
| 008 | 180718b2008 xxu||||| |||| 00| 0 eng d | ||
| 100 | _aGarima Kumar | ||
| 245 | _aInterplay of management control and employee agency in a call centre | ||
| 260 | _c2008 | ||
| 300 | _ap.574-602. | ||
| 362 | _aApr | ||
| 650 | _aEmployees | ||
| 650 | _aManagement | ||
| 650 | _aCall centre | ||
| 700 | _aAnand Prakash | ||
| 773 | _aIndian Journal of Industrial Relations | ||
| 908 | _aN | ||
| 909 | _a78375 | ||
| 999 |
_c78375 _d78375 |
||