000			01227pab a2200193 454500
008			180718b2009 xxu||||| |||| 00| 0 eng d
100			_aBoyne, George A.
245			_aEnvironmental turbulence, organizational stability, and public service performance
260			_c2009
300			_ap.790-824,
362			_aJan
520			_aA turbulent external environment is widely believed to have damaging effects on public service performance. Much less consensus has been reached on whether the best response to turbulence is to retain or after existing organizational structures. We provide the first comprehensive empirical analysis of these issues by testing the links between turbulence, structural stability, and performance in a large sample of public organizations. Our results show that turbulence has a negative effect on performance, and that this is compounded by internal organizational change. Thus public managers can mitigate the harmful effects of volatility in the external environment by maintaining structural stability. - Reproduced.
650			_aPerformance appraisal
650			_aOrganizations
700			_aMeier, Kenneth J.
773			_aAdministration and Society
908			_aN
909			_a80776
999			_c80776 _d80776