000			01231pab a2200169 454500
008			180718b2009 xxu||||| |||| 00| 0 eng d
100			_aFoley, Paul
245			_ae-Government and the transformation agenda
260			_c2009
300			_ap.371-96.
520			_a-Government policy-making emphasis worldwise is moving increasingly to how ICT can be used to achieve efficiency savings (Gerhon 2004) or to transform activities (Cabinet Office; Transformational Government 2005). The role of ICT in achieving efficiency benefits or supporting transformational change is almost universally accepted by policy-makers, despite the fact that little robust evidence exists. e-government evaluation methodologies are reviewed and evidence is provided in this paper to demonstrate that transformational e-government projects produce greater benefits than other types of initiatives. The level of benefits for different groups of beneficiaries is examined. A key factor determining benefits and pact of any project is the number of users of the service and/or the frequency of use of a system. - Reproduced.
650			_aE governance
700			_aAlfonson, Ximena
773			_aPublic Administration
908			_aN
909			_a82811
999			_c82811 _d82811