000 00630pab a2200193 454500
008 180718b2009 xxu||||| |||| 00| 0 eng d
100 _aMelian-Gonzalez, Santiago
245 _aGood moves, mistakes and unexpected events in an initiative to improve public management in the ICT service provision at a university
260 _c2009
300 _ap.271-91.
362 _aJun
650 _aCommunication technology
650 _aInformation technology
650 _aPublic administration
700 _aBulchand-Gidumal, Jacques
773 _aInternational Review of Administrative Sciences
908 _aN
909 _a83103
999 _c83103
_d83103