000 01468pab a2200169 454500
008 180718b2009 xxu||||| |||| 00| 0 eng d
100 _aKim, Pan Suk
245 _aQuality as a reflection of innovation? Quality management in the Korean government
260 _c2009
300 _ap.419-35.
362 _aSep
520 _aQuality management generally implies all the activities that are intended to bring about the desired level of quality. In order to improve the quality of a product or service in both private and public-sectors, quality management has been exercised for a long time and broadly applied in various organizations. As many new buzz words emerge in both business and public management, however, it seems that its popularity has declined. Is quality management dead? Not really. Quality is a fundamental ingredient in innovation so it must not be disregarded, although there might be fluctuations in its popularity. This study reviews the developmental status of quality management in South Korea by looking at its status and conceptual changes from historical and comparative perspectives. Historically, quality management in modern Korea was influenced by Japanese and American practices. In a comparative perspective, however, European influence on quality management was not salient in Korea. - Reproduced.
650 _aTotal quality management
773 _aInternational Review of Administrative Sciences
908 _aN
909 _a84517
999 _c84517
_d84517