000			01431pab a2200205 454500
008			180718b2009 xxu||||| |||| 00| 0 eng d
100			_aO'Toole, Laurence J., Jr.
245			_aThe human side of public organizations: contributions to organizational performance
260			_c2009
300			_ap.499-518.
362			_aSep
520			_aResearchers in recent years have focused systematically on whether public management matters in the performance of public organizations. Internal management of organizations' human capital is one such managerial function, and a growing literature argues for its importance in delivering results. A management-and-performance model available in the literature suggests an approach to test empirically for this relationship. Here evidence from hundreds of public organizations over a 4-year period is assembled toward that end. Even when a number of other aspects of management are included, the management of human capital is related positively to virtually all performance indicators. The findings validate arguments in the recent literature of the field and emphasize the importance for performance of public organizations' investing in their people. - Reproduced.
650			_aPublic education
650			_aPublic administration
650			_aOrganizations
700			_aMeier, Kenneth J.
773			_aAmerican Review of Public Administration
908			_aN
909			_a84687
999			_c84687 _d84687