000			01131pab a2200169 454500
008			180718b2009 xxu||||| |||| 00| 0 eng d
100			_aHassan, Arif
245			_aISO certification and human resource management
260			_c2009
300			_ap.285-301.
362			_aApr-Jun
520			_aThe paper empirically examines the employees' perception of human resource (HR) practices in ISO and non-ISO certified companies in Malaysia. A sample of 238 employees drawn from eight companies, four of them ISO-certified, responded to a questionnaire, which measured the adequacy of several HRM systems. The ISO-certified companies received higher endorsements on managing career systems, conducting contextual analysis for goal setting, and quality orientation. In the rest of the cases, the differences were not significant. The findings suggest that organisations need to go beyond quality assurance to organisation-wide quality management through improvement in HR systems and practices. - Reproduced.
650			_aHuman resources development
773			_aIndian Journal of Labour Economics
908			_aN
909			_a85360
999			_c85360 _d85360