| 000 | 00421pab a2200157 454500 | ||
|---|---|---|---|
| 008 | 180718b2008 xxu||||| |||| 00| 0 eng d | ||
| 100 | _aUppal, R.K. | ||
| 245 | _aCustomer delight - a milestone for banks | ||
| 260 | _c2008 | ||
| 300 | _a2(1), Jan 2009,p.36-46. | ||
| 362 | _aJul | ||
| 650 | _aBanks | ||
| 700 | _aRachna Kumari | ||
| 773 | _aPrestige International Journal of Management and Research | ||
| 909 | _a85584 | ||
| 999 |
_c85584 _d85584 |
||