000			01294pab a2200193 454500
008			180718b2010 xxu||||| |||| 00| 0 eng d
100			_aDollery, Brian
245			_aTortoises and hares: the race to shared services across Australian state and territory jurisdictions
260			_c2010
300			_ap.43-54.
362			_aJan
520			_aAll tiers of government in Australia have recently aimed at enhancing service provision, with shared service platforms a recent innovation. to date there has been no scholarly inquiry into comparative shared service performance at the Australian state level. This article evaluates the experience of different state jurisdictions in adopting shared service platforms within "Whole of Government" approaches to public sector reform. It demonstrates that those jurisdictions most eager to embrace shared services have created organizations susceptible to particular adverse outcomes and that, far from implementing shared services programs, they may have installed monopoly-provider conditions for a range of back-office functions. - Reproduced.
650			_aState governments - Australia
650			_aState governments
700			_aGrant, Bligh
773			_aInternational Journal of Public Administration
908			_aN
909			_a86115
999			_c86115 _d86115