000 00465pab a2200181 454500
008 180718b2009 xxu||||| |||| 00| 0 eng d
100 _aAgarwal, Bhawna
245 _aEffect of staff communication skills in hospitals on patients to revisit
260 _c2009
300 _ap.183-93.
650 _aPatients
650 _aHospitals
650 _aHealth services
700 _aRode, Rohini
773 _aManagement and Change
908 _aN
909 _a86448
999 _c86448
_d86448