000 00473pab a2200169 454500
008 180718b1975 xxu||||| |||| 00| 0 eng d
100 _aPathak, Harbans
245 _aCitizen and public administration: A need for effective grievance redressal machinery
260 _c1975
300 _ap.574-582.
362 _aJul-Sep
650 _aOmbudsman
650 _aPublic administration
773 _aIndian Journal of Public Administration
908 _aN
909 _a88123
999 _c88123
_d88123