000			01390pab a2200169 454500
008			180718b2010 xxu||||| |||| 00| 0 eng d
100			_aAndersen, Kim N.
245			_aFads and facts of e-government: A review of impacts of e-government (2003-2009)
260			_c2010
300			_ap.564-579.
362			_aSep
520			_aThis paper analyzes the impacts of e-government as reported in 55 first-hand empirical peer-reviewed journal publications during the period 2003-2009, using a conceptual framework to identify ICT (information and communication technology) impacts on four domains within the public sector: capabilities, interactions, orientations and value distribution. The analysis shows that research findings mostly report positive impacts in all four dimensions. In the empirical research, the majority of impacts from ICT are reported within the domain of capabilities, which is also the domain that features the most balanced mix of positive and negative findings. Findings show that although e-government has elements that make it different from previous use of ICT in public administration, research on e-government is yet to demonstrate a substantial shift in the nature and directions of impacts in comparison to earlier studies. - Reproduced.
650			_aE governance
773			_aInternational Journal of Public Administration
908			_aN
909			_a89787
999			_c89787 _d89787