| 000 | 00507pab a2200193 454500 | ||
|---|---|---|---|
| 008 | 180718b2011 xxu||||| |||| 00| 0 eng d | ||
| 100 | _aFord, Robert C. | ||
| 245 | _aMystery shoppers: A new tool for coaching employee performance improvement | ||
| 260 | _c2011 | ||
| 300 | _ap.157-164. | ||
| 362 | _aJul-Sep | ||
| 650 | _aEmployees | ||
| 650 | _aPerformance appraisal | ||
| 700 | _aLennox, Gwen | ||
| 700 | _aLatham, Gary P. | ||
| 773 | _aOrganizational Dynamics | ||
| 908 | _aN | ||
| 909 | _a93014 | ||
| 999 |
_c93014 _d93014 |
||