000			01679pab a2200205 454500
008			180718b2011 xxu||||| |||| 00| 0 eng d
100			_aTorres, Lourdes
245			_aPerformance measurement in Spanish local governments. A cross-case comparison study
260			_c2011
300			_ap.1081-1109.
520			_aThis paper explores local government in Spain: the nature of and extent to which performance measures are delvoped and how they are used in sonme of the biggest Spanish local gvernments. The features of perfornmance measurement in Spain raise the question of why non-mandatory performance indicators are introduced and why specific initiatives are undertaken. A cross-theory strategy allows us to build a wider explanation of the cases studied. This study shows that performance measurment systems are not neutral but conditioned by the environmental context of each local government to fit int its organizational sturcture. Spanish local governments are experimenting with different approaches - centralized / decentralized, top-down / bottom-up, internal / external usen - to implement performance measures. A relationship between external use and the top-down approach, and internal use and the bottom-up approach can be found. Our results also show that the institutional image value of taking decisions under rational decision-making models is the primary driver of implementation processes. - Reproduced.
650			_a Performance appraisal - Spain
650			_aLocal government - Spain
650			_aLocal government
700			_aYetano, Ana
700			_aPina, Vicente
773			_aPublic Administration
908			_aN
909			_a94193
999			_c94193 _d94193