000			01211pab a2200169 454500
008			180718b2011 xxu||||| |||| 00| 0 eng d
100			_aBhuiyan, Shahjahan H.
245			_aTrajectories of E-government implementation for public sectore service delivery in Kazakhstan
260			_c2011
300			_ap.604-615.
362			_ajul-sep
520			_aThe impact of Information and Communication Technologies (ICTs) on public sector service delivery is immense as evidenced in Kazakhstan, a post-Soviet republic, and beyond. This article critically examines the trajectories of e-government implementation for public sector service delivery in Kazakhstan. Available evidence suggests that even the partial implementation of e-government accrues benefits, while the operational challenges, such as the lack of political support and consensus, the digital divide, the lack of qualified human resources, language, and infrastructure development need to be addressed to ensure a cost-efficient, cost-effieective, accountable, and transparent service delivery to Kazakhstanis. - Reproduced.
650			_aE governance
773			_aInternational Journal of Public Administration
908			_aN
909			_a94210
999			_c94210 _d94210