000 00555pab a2200181 454500
008 180718b2011 xxu||||| |||| 00| 0 eng d
100 _aMurphy, Peter
245 _aComprehensive performance assessment and public services improvement in England? A case study of the benefits administration services in local government
260 _c2011
300 _ap.579-599.
362 _aDec
650 _aPublic utilities
700 _aJones, Martin
700 _aGreenhalgh, Kirsten
773 _aLocal Government Studies
908 _aN
909 _a94482
999 _c94482
_d94482