000			01311pab a2200181 454500
008			180718b2012 xxu||||| |||| 00| 0 eng d
100			_aBouckaert, Geert
245			_aTrust and public administration
260			_c2012
300			_ap.91-115.
520			_aWithin the public sector of OECD countries trust is increasingly becoming a crucial element of performance and for a performing public sector, especially with the current financial crisis. Reform strategies have been driven by agendas to increase trust in the public sector (T1), from the public sector in society (T2) and within the public sector (T3). However, there are some paradoxes in these strategies. For example, the New Public Management model is partly based on distrust, in that the public sector expects to be trusted but does not necessarily trust its citizens or other public sector agents. Trust levels are culturally determined and differ significantly within the OECD. This has an implication for public sector reform policies, which are linked to trust regimes. Taking trust regimes into account should contribute to trust building and trust keeping. - Reproduced.
650			_aAdministrative reform
650			_aPublic trust
650			_aPublic administration
773			_aAdministration
908			_aN
909			_a94558
999			_c94558 _d94558