000 00452pab a2200169 454500
008 180718b2012 xxu||||| |||| 00| 0 eng d
100 _aMcDermott, Aoife M.
245 _aMaking service improvement happen: The importance of social context
260 _c2012
300 _ap.62-92.
362 _aMar
650 _aHealth services
700 _aKeating, Mary A.
773 _aJournal of Applied Behavioral Science
908 _aN
909 _a95392
999 _c95392
_d95392