000			01301pab a2200193 454500
008			180718b2012 xxu||||| |||| 00| 0 eng d
100			_aHickey, Alexandra
245			_aCanadian public service employee satisfaction and its main drivers
260			_c2012
300			_ap.5-23.
362			_aMar
520			_aUsing the results of the 2005 Public Service Employee Survey (PSES), this paper identifies which factors have the greatest effect on employee satisfaction in the Canadian public service. Several hypotheses are tested against the backdrop of existing literature. In general, public servant satisfaction is affected by belief in opportunities for promotion, fair classification, adherence to client service standards, life balance, recognition by immediate supervisors, team relationships with colleagues, how well information is shared and, finally, belief in the abilities of senior management. Some interesting elaborations of these basic findings emerge when other variables are controlled. The discussion considers how the public service can be seen as a more desirable career choice. - Reproduced.
650			_aCivil service - Canada
650			_aCivil service
700			_aBennett, Scott Edward
773			_aCanadian Public Administration
908			_aN
909			_a96738
999			_c96738 _d96738