000			01563pab a2200181 454500
008			180718b2012 xxu||||| |||| 00| 0 eng d
100			_aHung, Mei Jen
245			_aBuilding citizen centred e-government in Taiwan: Problems and prospects
260			_c2012
300			_ap.246-255.
362			_aJun
520			_aThis article assesses the practice of e-government in Taiwan from a citizen-centred perspective. Since the late 1990s, the government of Taiwan has earned international recognition for its e-government initiatives. However, the analysis of e-government in Taiwan reveals that the government has neither made the best use of technology to understand and incorporate citizensﾒ needs into e-government nor made the necessary changes in the process and established institutional arrangements for integrated services. This article identifies the problems and challenges to enhance e-government in Taiwan. It contends that the limited role and narrow-mindedness of IT personnel in charge of designing e-government as well as a risk-averse culture amongst public servants could stop e-government from moving forward. The article concludes by discussing the lessons learned from Taiwan's experience and claims that transforming the role of IT personnel, strengthening political leadership and developing strong public value are necessary to building citizen-centric e-government. - Reproduce
650			_aE governance - Taiwan
650			_aE governance
773			_aAustralian Journal of Public Administration
908			_aN
909			_a97053
999			_c97053 _d97053