| 000 | 00525pab a2200193 454500 | ||
|---|---|---|---|
| 008 | 180718b2013 xxu||||| |||| 00| 0 eng d | ||
| 100 | _aD'Cruz, Premilla | ||
| 245 | _aHope to despair: The experience of organizing Indian call centre employees | ||
| 260 | _c2013 | ||
| 300 | _ap.471-486. | ||
| 362 | _aJan | ||
| 650 | _aEmployees - India | ||
| 650 | _aCall centre - India | ||
| 650 | _aCall centre | ||
| 700 | _aNoronha, Ernesto | ||
| 773 | _aIndian Journal of Industrial Relations | ||
| 908 | _aN | ||
| 909 | _a99382 | ||
| 999 |
_c99381 _d99381 |
||