Indian Institute of Public Administration catalog

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Rao, Nageswara S.B.

Customer service excellence: trends and strategies by S.B. Nageswara Rao and C. Madhavi - Delhi Kanishka 2004 - 477p.

ISBN: 8173916977

Subjects--Topical Terms:
Consumer behavior - India
Consumer education - India

Dewey Class. No.: T15x54 R18c

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