Indian Institute of Public Administration

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Customer service excellence: trends and strategies by S.B. Nageswara Rao and C. Madhavi

By: Rao, Nageswara S.B.
Contributor(s): Madhavi, C.
Material type: materialTypeLabelBookPublisher: Delhi Kanishka 2004Description: 477p.ISBN: 8173916977.Subject(s): Consumer behavior - India | Consumer education - IndiaDDC classification: T15x54 R18c
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Item type Current location Call number Status Date due Barcode
Book Book Indian Institute of Public Administration
T15x54 R18c (Browse shelf) Available 79874

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