eCRM: concepts and cases
edited by Madhavi Garikaparthi
- Hyderabad ICFAI Univ. Press 2005
- 270p.
8178814803
Consumers - Attitudes
E-business
Consumer protection
Customer relations - Management
T15 G182
8178814803
Consumers - Attitudes
E-business
Consumer protection
Customer relations - Management
T15 G182
