Indian Institute of Public Administration

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eCRM: concepts and cases edited by Madhavi Garikaparthi

Contributor(s): Garikaparthi, Madhavi.
Material type: materialTypeLabelBookPublisher: Hyderabad ICFAI Univ. Press 2005Description: 270p.ISBN: 8178814803.Subject(s): Consumers - Attitudes | E-business | Consumer protection | Customer relations - ManagementDDC classification: T15 G182
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Item type Current location Call number Status Date due Barcode
Book Book Indian Institute of Public Administration
T15 G182 (Browse shelf) Available 80664

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