Indian Institute of Public Administration catalog

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Robinson, Sionade

Customer loyalty: a guide for time travelers by Sionade Robinson and Lyn Etherington - Palgrave Macmillan New York 2006 - 174p.

ISBN: 1403997632

Subjects--Topical Terms:
Service industries.
Brand loyalty
Customer relations

Dewey Class. No.: T48 R56

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