| 000 -LEADER |
|---|
| fixed length control field |
00503cam a22001697a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
180718b2006 xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
1403997632 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
T48 R56 |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Robinson, Sionade |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Customer loyalty: a guide for time travelers |
| Statement of responsibility, etc. |
by Sionade Robinson and Lyn Etherington |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Palgrave Macmillan |
| Name of publisher, distributor, etc. |
New York |
| Date of publication, distribution, etc. |
2006 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
174p. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Service industries. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Brand loyalty |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer relations |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Etherington, Lyn |
