Cook, Sarah
Customer care excellance: how to create an effective customer focus by Sarah Cook - 4th ed. - New Delhi Kogan page 2004 - 248p.
8175542055
Total quality management.
Customer services
Customer relations
T15 C771
Customer care excellance: how to create an effective customer focus by Sarah Cook - 4th ed. - New Delhi Kogan page 2004 - 248p.
8175542055
Total quality management.
Customer services
Customer relations
T15 C771