Indian Institute of Public Administration

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Customer care excellance: how to create an effective customer focus by Sarah Cook

By: Cook, Sarah.
Material type: materialTypeLabelBookPublisher: New Delhi Kogan page 2004Edition: 4th ed.Description: 248p.ISBN: 8175542055.Subject(s): Total quality management | Customer services | Customer relationsDDC classification: T15 C771
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Item type Current location Call number Status Date due Barcode
Book Book Indian Institute of Public Administration
T15 C771 (Browse shelf) Available 82352

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