Lake, Neville
Making customer service happen: a simple and effective guide toachieving unbelievable customer satisfaction while reducing your costs by Neville Lake and Kristin Hickey - Warriewood Business 2006 - 112p.
1875889515
Customer services--Management--Case studies
Customer services--Management
T42 L148
Making customer service happen: a simple and effective guide toachieving unbelievable customer satisfaction while reducing your costs by Neville Lake and Kristin Hickey - Warriewood Business 2006 - 112p.
1875889515
Customer services--Management--Case studies
Customer services--Management
T42 L148