Indian Institute of Public Administration

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Making customer service happen: a simple and effective guide toachieving unbelievable customer satisfaction while reducing your costs by Neville Lake and Kristin Hickey

By: Lake, Neville.
Contributor(s): Hickey, Kristin.
Material type: materialTypeLabelBookPublisher: Warriewood Business 2006Description: 112p.ISBN: 1875889515.Subject(s): Customer services--Management--Case studies | Customer services--ManagementDDC classification: T42 L148
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Item type Current location Call number Status Date due Barcode
Book Book Indian Institute of Public Administration
T42 L148 (Browse shelf) Available 82358

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