Uppal, R. K.
Service quality customer satisfaction and efficiency in Indian banks: an empirical study by R. K. Uppal - New Delhi Sarup Books 2011 - 382p.
9788176257770
Self-help groups --India
Microfinance --India
Customer relations --India --Management
Internet banking --India
Banks and banking --India
T42x54 Up6s
Service quality customer satisfaction and efficiency in Indian banks: an empirical study by R. K. Uppal - New Delhi Sarup Books 2011 - 382p.
9788176257770
Self-help groups --India
Microfinance --India
Customer relations --India --Management
Internet banking --India
Banks and banking --India
T42x54 Up6s