Indian Institute of Public Administration

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Service quality customer satisfaction and efficiency in Indian banks: an empirical study by R. K. Uppal

By: Uppal, R. K.
Material type: materialTypeLabelBookPublisher: New Delhi Sarup Books 2011Description: 382p.ISBN: 9788176257770.Subject(s): Self-help groups --India | Microfinance --India | Customer relations --India --Management | Internet banking --India | Banks and banking --IndiaDDC classification: T42x54 Up6s
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Item type Current location Call number Status Date due Barcode
Book Book Indian Institute of Public Administration
T42x54 Up6s (Browse shelf) Available 84946

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