Indian Institute of Public Administration catalog

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Gallagher, Richard S.

What to say to a porcupine : 20 humorous tales that get to the heart of great customer service By Richard S. Gallagher - New Delhi BPI India 2012 - 111p.

ISBN: 9788184975451

Subjects--Topical Terms:
Customer relations -- Humor
Customer services -- Management -- Humor
Customer services -- Humor

Dewey Class. No.: T42 G135

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