Indian Institute of Public Administration

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What to say to a porcupine : 20 humorous tales that get to the heart of great customer service By Richard S. Gallagher

By: Gallagher, Richard S.
Material type: materialTypeLabelBookPublisher: New Delhi BPI India 2012Description: 111p.ISBN: 9788184975451.Subject(s): Customer relations -- Humor | Customer services -- Management -- Humor | Customer services -- HumorDDC classification: T42 G135
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Item type Current location Call number Status Date due Barcode
Book Book Indian Institute of Public Administration
T42 G135 (Browse shelf) Available 86276

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