Indian Institute of Public Administration catalog

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Sharma, Arvind K.

Inducing client-focus in bureaucracy: the citizen's charters in India by Arvind K. Sharma and Indu Sharma - Delhi Kanishka 2002 - 243p.

ISBN: 8173914532

Subjects--Topical Terms:
Bureaucracy - India
Citizen's charter - India

Dewey Class. No.: K18x54 Sh23

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