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Inducing client-focus in bureaucracy: the citizen's charters in India (Record no. 492015)

000 -LEADER
fixed length control field	00488cam a22001577a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field	180718b2002 xxu\|\|\|\|\| \|\|\|\| 00\| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	8173914532
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number	K18x54 Sh23
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name	Sharma, Arvind K.
245 ## - TITLE STATEMENT
Title	Inducing client-focus in bureaucracy: the citizen's charters in India
Statement of responsibility, etc.	by Arvind K. Sharma and Indu Sharma
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc.	Delhi
Name of publisher, distributor, etc.	Kanishka
Date of publication, distribution, etc.	2002
300 ## - PHYSICAL DESCRIPTION
Extent	243p.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Bureaucracy - India
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Citizen's charter - India
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name	Sharma, Indu

Holdings
Permanent Location	Current Location	Date acquired	Full call number	Barcode	Date last seen	Price effective from	Koha item type	Total Checkouts	Date last checked out
Indian Institute of Public Administration	Indian Institute of Public Administration	2018-08-04	K18x54 Sh23	GR19164	2018-08-04	2018-08-04	GR
Indian Institute of Public Administration	Indian Institute of Public Administration	2018-08-04	K18x54 Sh23	GR16179	2018-08-04	2018-08-04	GR
Indian Institute of Public Administration	Indian Institute of Public Administration	2018-08-04	K18x54 Sh23	GR16064	2018-08-04	2018-08-04	GR
Indian Institute of Public Administration	Indian Institute of Public Administration	2018-08-04	K18x54 Sh23	GR16063	2022-11-15	2018-08-04	GR	1	2022-07-21

Indian Institute of Public Administration