Greenberg, Paul
CRM at the speed of light : social CRM strategies , tools , and techniques for engaging your customers by Paul Greenberg - 4th - New Delhi Tata MCGraw Hill 2010 - 647p.
9780070702523
Electronic commerce
Customer relations -- Management
T15 G82c
CRM at the speed of light : social CRM strategies , tools , and techniques for engaging your customers by Paul Greenberg - 4th - New Delhi Tata MCGraw Hill 2010 - 647p.
9780070702523
Electronic commerce
Customer relations -- Management
T15 G82c