Indian Institute of Public Administration

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CRM at the speed of light : social CRM strategies , tools , and techniques for engaging your customers by Paul Greenberg

By: Greenberg, Paul.
Material type: materialTypeLabelBookPublisher: New Delhi Tata MCGraw Hill 2010Edition: 4th.Description: 647p.ISBN: 9780070702523.Subject(s): Electronic commerce | Customer relations -- ManagementDDC classification: T15 G82c
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Item type Current location Call number Status Date due Barcode
GR GR Indian Institute of Public Administration
T15 G82c (Browse shelf) Available GR19444

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