| 000 -LEADER |
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| fixed length control field |
01430pab a2200169 454500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
180718b2016 xxu||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Loon, Nina M. Van |
| 245 ## - TITLE STATEMENT |
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| Title |
Red tape: developing and validating a new job-centered measure |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
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| Date of publication, distribution, etc. |
2016 |
| 300 ## - PHYSICAL DESCRIPTION |
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| Extent |
p.662-673. |
| 362 ## - DATES OF PUBLICATION AND/OR SEQUENTIAL DESIGNATION |
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| Dates of publication and/or sequential designation |
Jul-Aug |
| 520 ## - SUMMARY, ETC. |
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| Summary, etc. |
Red tape studies typically focus on burdensome rules that have negative effects on organizations, as perceived by managers. The one-item general red tape scale is representative of this approach. However, scholars have called for improved measures that address the scale's shortcomings. This article introduces a new measurement scale that features (1) red tape as a two-dimensional construct that includes compliance burden and lack of functionality and (2) a job-centered approach that measures red tape as experienced by employees in their jobs rather than more generally in the organization. A set of survey questions derived from interviews with government employees was validated using data from 1,203 government employees. The findings indicate that the two-dimensional job-centered red tape scale is reliable and valid. The authors conclude that this measure can improve research and be used by managers for a "quick scan" to detect the location and severity of red tape. - Reproduced. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
Organizations |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
Bureaucracy |
| 773 ## - HOST ITEM ENTRY |
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| Main entry heading |
Public Administration Review |
| 909 ## - |
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| -- |
112286 |
