Validating a scale for citizen trust in government organizations (Record no. 116167)

000 -LEADER
fixed length control field 01537pab a2200181 454500
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fixed length control field 180718b2017 xxu||||| |||| 00| 0 eng d
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Grimmelikhuijsen, Stephan
245 ## - TITLE STATEMENT
Title Validating a scale for citizen trust in government organizations
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Date of publication, distribution, etc. 2017
300 ## - PHYSICAL DESCRIPTION
Extent p.583-601.
362 ## - DATES OF PUBLICATION AND/OR SEQUENTIAL DESIGNATION
Dates of publication and/or sequential designation Sep
520 ## - SUMMARY, ETC.
Summary, etc. Citizen trust in government at the macro level has been studied by public administration scholars for many years. To further our understanding, assessing trust at the meso level of government organizations is important to more precisely determine effects and antecedents of trust at the organizational level. The organizational trust literature has shown that organizational trustworthiness is multidimensional, but the extant literature has not validated such measures in a public administration context. The proposed scale builds on and adapts an existing organizational trust scale to a public administration context. The 'Citizen Trust in Government Organizations' scale is validated using data from two different samples (total n?=?991), resulting in a scale of nine items measuring three dimensions: perceived competence, benevolence, and integrity. This scale can be used by other researchers and is valuable to gain a more specific and multi-dimensional understanding of trust in government organizations. - Reproduced.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Public administration
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Government organizations
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Knies, Eva
773 ## - HOST ITEM ENTRY
Main entry heading International Review of Administrative Sciences
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-- 116173
Holdings
Withdrawn status Lost status Damaged status Not for loan Permanent Location Current Location Date acquired Serial Enumeration / chronology Barcode Date last seen Price effective from Koha item type
        Indian Institute of Public Administration Indian Institute of Public Administration 2018-07-19 Volume no: 83, Issue no: 3 AR116633 2018-07-19 2018-07-19 Articles

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