| 000 -LEADER |
|---|
| fixed length control field |
00744pab a2200145 454500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
180718b xxu||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Ferris, Frank D |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Labour relations: a conflict trap |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
Using the techniques of conflict analysis, this article looks at Title VII of the Civil Service Reform Act (CSRA) which regulates the labour-management relationship between federal employees and their managers. The Act's techniques for managing conflict are high lighted analyzed, and then compared to alternative ways of managing conflict to see if the costs can be lowered and the benefits raised |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Management |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Conflict Management |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Labour Relations |
| 773 ## - HOST ITEM ENTRY |
|---|
| Main entry heading |
Bureaucrat |
| 909 ## - |
|---|
| -- |
1313 |
