Labour relations: a conflict trap
By: Ferris, Frank D.
Material type:
ArticleSubject(s): Management | Conflict Management | Labour Relations
In:
BureaucratSummary: Using the techniques of conflict analysis, this article looks at Title VII of the Civil Service Reform Act (CSRA) which regulates the labour-management relationship between federal employees and their managers. The Act's techniques for managing conflict are high lighted analyzed, and then compared to alternative ways of managing conflict to see if the costs can be lowered and the benefits raised
| Item type | Current location | Call number | Vol info | Status | Date due | Barcode |
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Articles
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Indian Institute of Public Administration | Issue no: 20(1), Spring 91, p.47-51 | Available | AR1313 |
Using the techniques of conflict analysis, this article looks at Title VII of the Civil Service Reform Act (CSRA) which regulates the labour-management relationship between federal employees and their managers. The Act's techniques for managing conflict are high lighted analyzed, and then compared to alternative ways of managing conflict to see if the costs can be lowered and the benefits raised
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