| 000 -LEADER |
|---|
| fixed length control field |
01151pab a2200145 454500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
180718b xxu||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Abdul Rahman, Abdullah Bin |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Promoting quality and productivity in bureaucratic /administrative performance in Malaysia |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
Planning and implementing quality and productivity improvement programmes involve managing change. In this respect, management commitment is vital and critical. This management commitment must be reflected in various ways including the formulation of a quality policy and the allocation of the necessary resources. Also, the systems within an organization must be supportive of change. These systems include the motivational subsystem, monitoring and evaluation sybsystem and the training subsystem to facilitate the change process. Only through providing the right motivation, inculcating positive attitudes and the transfer of the relevant knowledge and skills can changes be made. Reproduced |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Productivity |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Civil Service - Malaysia |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Bureaucracy - Malaysia |
| 773 ## - HOST ITEM ENTRY |
|---|
| Main entry heading |
Asian Review of Public Administration |
| 909 ## - |
|---|
| -- |
21965 |
