| 000 -LEADER |
| fixed length control field |
01128pab a2200169 454500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
| fixed length control field |
180718b xxu||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
| Personal name |
Clay Joya |
| 245 ## - TITLE STATEMENT |
| Title |
Whos managing whom |
| 362 ## - DATES OF PUBLICATION AND/OR SEQUENTIAL DESIGNATION |
| Dates of publication and/or sequential designation |
23(1), Spring 1994, p.41-43 |
| 520 ## - SUMMARY, ETC. |
| Summary, etc. |
This aritce deals with employees who have a passive aggressive style and who is more an obstacde than an asses. Thus the manager's goal should be to maximize the performance and productivity of the employee, remembering that the manager connot change the employee's personality but can only change the dynamics of their working relationship. Given the nature of passive aggressiveness the exercise of authority will almost guarantee a negative response. However, proceeding with a sevice of cantion, operating on an experimental basis, and focussing on one performance issue at a time, the manager may be able to achieve some levels of improved performance. Behavioral improvement shoub be thought of as on onging goal |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name entry element |
Public Employees |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name entry element |
Civil Service |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
| Personal name |
Quinn Robin A. |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
| Personal name |
Hultquist Cynthia M. |
| 773 ## - HOST ITEM ENTRY |
| Main entry heading |
Public Manager |
| 909 ## - |
| -- |
26636 |