| 000 -LEADER |
|---|
| fixed length control field |
00724pab a2200169 454500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
180718b1995 xxu||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Tomas, Patricia A. Sto |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Client satisfaction as a performance measure in the Philippine civil service |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Date of publication, distribution, etc. |
1995 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
p.100-07 |
| 362 ## - DATES OF PUBLICATION AND/OR SEQUENTIAL DESIGNATION |
|---|
| Dates of publication and/or sequential designation |
Jul-Dec |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
The article stresses that in 1989, the Philippine Central Personnel Agency, the Civil Service Commission (CCS) enforced a series of measures at enhancing job performance who meet or exceed the set rooms and punishing those who fail to make the grade |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Civil service - Philippine |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Civil service |
| 773 ## - HOST ITEM ENTRY |
|---|
| Main entry heading |
Asian Review of Public Administration |
| 909 ## - |
|---|
| -- |
32132 |
