| 000 -LEADER |
|---|
| fixed length control field |
00858pab a2200145 454500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
180718b1996 xxu||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Wilson, Patricia A. |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Community involvement: a function of local government innovation |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Date of publication, distribution, etc. |
1996 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
p.1087-104 |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
This paper discusses the implications of community involvement for the delivery of public services. It discusses exemplary case studies of community involvement in government, and provides an in-depth discussion of community participation in the affairs of the Engineering Traffic Division in San Diego, California. It finds a positive relationship between community involvement, and responsiveness, customer satisfaction, efficiency and effectiveness |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Local government |
| 773 ## - HOST ITEM ENTRY |
|---|
| Main entry heading |
International Journal of Public Administration |
| 909 ## - |
|---|
| -- |
32202 |
