| 000 -LEADER |
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| fixed length control field |
00857pab a2200181 454500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
180718b1997 xxu||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Selvaraj, B.V. |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Making administration responsive in grievances hearing: A new technique (Note) |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Date of publication, distribution, etc. |
1997 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
p.232-238. |
| 362 ## - DATES OF PUBLICATION AND/OR SEQUENTIAL DESIGNATION |
|---|
| Dates of publication and/or sequential designation |
Apr-Jun |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
The author discusses inadequacies of the existing Government-Public interface and spells out what minimum needs to be done to improve the existing grievance-redressal arrangement. He then introduces a new technique devised by him, based on a `Grievances Hearing Sheet', adoption of which, according to him, would make administration "truly responsive" in this regard. - Reproduced |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Note |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Public administration |
| 773 ## - HOST ITEM ENTRY |
|---|
| Main entry heading |
Indian Journal of Public Administration |
| 908 ## - PUT COMMAND PARAMETER (RLIN) |
|---|
| Put command parameter |
N |
| 909 ## - |
|---|
| -- |
35252 |
