Making administration responsive in grievances hearing: A new technique (Note)
By: Selvaraj, B.V.
Material type:
ArticlePublisher: 1997Description: p.232-238.Subject(s): Note | Public administration
In:
Indian Journal of Public AdministrationSummary: The author discusses inadequacies of the existing Government-Public interface and spells out what minimum needs to be done to improve the existing grievance-redressal arrangement. He then introduces a new technique devised by him, based on a `Grievances Hearing Sheet', adoption of which, according to him, would make administration "truly responsive" in this regard. - Reproduced
| Item type | Current location | Call number | Vol info | Status | Date due | Barcode |
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Articles
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Indian Institute of Public Administration | Volume no: 43, Issue no: 2 | Available | AR35496 |
The author discusses inadequacies of the existing Government-Public interface and spells out what minimum needs to be done to improve the existing grievance-redressal arrangement. He then introduces a new technique devised by him, based on a `Grievances Hearing Sheet', adoption of which, according to him, would make administration "truly responsive" in this regard. - Reproduced
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