| 000 -LEADER |
|---|
| fixed length control field |
01284pab a2200157 454500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
180718b2000 xxu||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Xu, Qi |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
On the way to knowledge: making a discourse at quality |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Date of publication, distribution, etc. |
2000 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
p.427-53 |
| 362 ## - DATES OF PUBLICATION AND/OR SEQUENTIAL DESIGNATION |
|---|
| Dates of publication and/or sequential designation |
Aug |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
This paper shows how `archaeology of knowledge' (Foucault) works at a site, called quality. By tracing the formation of knowledge on quality, a discursive space is opened. A spider web and snowballs help to illustrate where and how connections and concepts take shape, mutate and transform from modern quality control to quality management. Unconvinced by a seemingly objective or external source to discourse for unity in TQC and Deming's methodology, the paper argues for a discursive unity instead. A demonstration on how `quality' and `standards' may have become discursive objects highlights complex effects of a `quality' discourse. When the shaping capacity of discourse is taken seriously, its effect on knowledge (trans)formation may have to be reconsidered. To this end, the paper seeks to give voice to what established procedures for `positive knowledge' have been unable to deliver. - Reproduced |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Total quality management |
| 773 ## - HOST ITEM ENTRY |
|---|
| Main entry heading |
Organization |
| 909 ## - |
|---|
| -- |
45759 |
